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In today's information-driven society, the call for resources required
to maintain the impetus of technological use receives much
attention. This is no less evident in the realm of education, where
significant effort (time and cost) is invested in identifying and
bringing to the arena the latest in technology-based products for application
in the instruction/learning process educational
technology.
Educational technology has historically played a central role in the
delivery of instruction in the classroom. Over the years,
teachers have used books, televisions, projectors, and many types of
lab equipment as tools to help them transfer knowledge to
their students (Hawkins, 1993). In the past decade, computers have
been added to teacher's technology toolbox. Like no other
technology, it has been able to capture the imagination of educators.
Today, computers can be frequently found in classrooms
and laboratories throughout our schools, colleges, and other educational
and training institutions.
In the classroom, the applications of computers have evolved from the
provision of drill and practice for remediation, to later
providing structured curriculum and instruction. Today, the computer
is often used for knowledge explorations and construction
(Jonassen, 1993). On the technological front, during the past decade,
the computer has evolved from being a command-line
instructional machine. Graphical and friendlier user interfaces have
made human-computer interaction much easier and more
effective.
Today, computers inexpensively and easily provide highly interactive
multimedia information (text, sound, images, and video) to
its users. Furthermore, these interactive multimedia systems may now
be programmed to deliver hypermedia multimedia
information stored in networks of nodes connected by links (Dede, 1992).
These systems come in a variety of formats
(CD-ROM, authoring software, etc.). However, the most popular hypermedia
technology within many educational institutions is
the Internet's World Wide Web. The wide reach of the Internet network
(global in scope), coupled with the multimedia
capabilities of the computers it interconnects, have made the World
Wide Web a truly international and highly distributed
hypermedia system. Today, the Web is increasingly being used for a
multitude of educational applications, most notably
"distance learning".
The above technological capabilities have not come cheap. Recently published
analysis of key U.S. Department of Education
national studies reveal that:
In the 1994-1995 school year, schools spent approximately
$3.3 billion on educational technology.
Today, there are an estimated 5.8 million computers
for instructional use, approximately one computer for every nine
students.
Between 1989 and 1992 alone, K-12 schools increased
their computer inventory by nearly 50%, jumping from 2.4
million units to 3.5 million units.
It is worthwhile to note that the above numbers are for basic educational
institutions only (K-12), and do not include
investments made by higher-educational institutions (Fulton, 1996).
However, after more than a decade of significant technology investments
by America's schools (as described above), many
educational administrators and policy-makers are asking the questions,
"Do computers and other related technologies make a
difference in learning? Do they improve achievement and performance
scores?" The brief answer to these questions, based on
scientific research, seem to be mixed and inconclusive. Many reasons
are given as to why this is the case. Some researchers
claim that evaluation of educational technology effectiveness is not
easily captured by the use of current standardized tests
(Hawkins 1993, Rockman, 1993). Still others claim that a major reason
why educational technology has not had a more
positive effect on learning outcomes is that appropriate staff development
has not taken place (Fulton, 1996).
On campuses of all levels today, the cry is for more money to support
the investment in technology. The resultant investments
are often made at the expense of other resources. There is an obvious
economic trade-off required by the sharing of limited
resources, in this case funding for other educational initiatives.
This trade-off, currently weighed towards technology, is often
supported by bodies oblivious to their applications and use in their
particular domains. Regardless of the reasons why, as we
approach a second decade of educational technology applications and
infusion, it is important to pause and assess the research
focus (or lack of) presently given to educational technology effectiveness
by the academic community.
Research Question
In this paper, we attempt to question the research associated with the
adoption of technology in the educational environment
based on the question of learning effectiveness, and the degree to
which this effectiveness issue has been demonstrated in
technology adoption. In the context of this analysis, we define educational
technology research in a broader scope as not only
including the latest hardware, but also the various software products
being made available for the classroom, along with the
various research studies undertaken to develop the environments of
teaching and learning.
We also look at the use of technology in the context of providing a
communication channel or conduit for the dissemination of
the educational process. This is distinguished from the use of technology
as a "subject matter" or course content (i.e., technology
education). We are interested in the effectiveness of technology as
a substitute, or partial substitute for traditional
teaching/learning methods.
We question the outright adoption and acceptance of technology, and
the associated expenditures, based on current research
results in this domain. We present a meta-analysis of the research
literature in the domain of educational technology. We classify
the literature according to their research content. Content areas identified
are as follows: Technology, Analysis & Applications,
Design, Implementation, Educational Issues, Instructional Process Evaluation,
and Learning Performance Evaluation.
Our intent is to identify the weighting and attention given by the research
community to the last classification item (Learning
Performance Evaluation). Classifications reflect the visibility and
work accomplished on testing, measuring, and comparing
results from differing educational delivery channels which incorporate
technology. Furthermore, we identify the emphasis within
these classifications by addressing research concerned with high-level
educational outcomes, versus those associated with
specific variables within these high-level models. The study is a review
of nine major educational technology journal publications,
spanning the last three-year time period, and includes the classification
of almost one-thousand articles.
Our paper includes the results of this meta-analysis indicating the
breakdown of publication content into the specified research
categories. We intend to investigate the percentage of work that is
directed at measuring the learning effectiveness with
technology as it is currently used or is proposed to be used, and contrast
this with the acceptance of technology adoption.
Furthermore, we test the content of that limited amount of research
concentrating on learning outcomes measurements by
identifying those subcomponents that address high-level variables versus
domain-specific model variables. Lastly, weaknesses in
present technology adoption decisions are discussed, along with a call
for an increased emphasis on learning outcomes and/or
development of more effective educational measurements.
It is our intention that the results of this study will stimulate discussion
of this issue among all parties involved in education and
educational delivery systems, including all levels of academia as well
as educational institutions and private corporations. This
includes administrators as well as private practitioners and policy-makers,
since the issues raised pertain not only to the
application of educational technology, but also to the policy issues
addressed at the highest levels of decision-making.
Research and Data
Our research was derived from a review of nine major refereed journals
addressing technology in education. We attempted to
cover a consecutive three year time span for each journal. Consequently,
the dates covered by the review range from 1991
through summer 1996, due to the availability of the articles and journals.
This resulted in a review of 932 individual journal
articles. The journals reviewed were:
Journal of Educational Technology Systems
Computers and Education
Journal of Research on Computing in Education
Computers in the Schools
Educational Technology
Educational Technology Research and Development
International Journal of Instructional Media
Journal of Educational Computing Research
Journal of Research on Computing in Education
Each article was reviewed and categorized according to its major content.
The categories used were developed from the
framework used for classifying papers by the Association for the Advancement
of Computing in Education (AACE) at the
Ed-Media & Ed-Telecom, 1996 Conference. Our intent was to identify
the percentage of journal articles that specifically
addressed the impact on learning outcomes of a particular technology
or combination of technologies. The categories used for
classifying the articles were:
Technology (TEC): explanations and introduction of new and developing
technologies (as distinguished from application
development - see APP below).
Applications (APP): applications of technology including analysis of applications.
Development (DEV): development of educational technology design methods
including evaluation of methodologies, models,
guidelines, frameworks and taxonomies.
Implementation (IMP): implementation of educational technology including
case studies, organizational, management, and
personnel issues (e.g. gender, minority, age issues).
Pedagogy (PED): discussion of pedagogical, learning and other issues.
Evaluation of instructional process (EIP): quantitative and qualitative assessment of instructional processes and outcomes.
Evaluation of learning and performance outcomes (ELO): quantitative
and qualitative assessment of affective, cognitive
and physiological outcomes.
The final category listed above (ELO) was the category of interest.
In addition to the broad analysis, we further subdivided the
articles in the category of interest, "evaluation of learning outcomes",
into two further subcategories, quantitative and qualitative.
This was done in an attempt to further quantify the empirical research
being undertaken, and to identify specifically that
percentage directed at learning outcomes from the use of educational
technologies.

Our overall strategy was to gage the research effort being applied to
assessing learning outcomes from the application of
technology and make some comparison against the level of expenditures
in this area. This was to provide us with a basis for
raising questions and/or answers as to the applicability of the groundswell
of support for technology in education. To achieve
this, we conducted a meta-study of the literature to identify what
percentage of research, and potentially the types of research,
that support the adoption of technology. We hypothesized that there
exists a lack of significant research to substantiate the level
of technology expenditures and adoption.
We observe from the results in Table 1 above that 20% of the research
is directed at identifying the learning outcomes derived
from utilizing technology in education. While this may seem like a
significant proportion, we compare this with over 50% which
is directed at developing methodologies, applications and installing
those same technologies. Additionally, when we further
investigate the research category aimed specifically at learning outcomes
(Table 2), we find that approximately 20% of this
research is subjective (qualitative). When this percentage is applied
back to the original analysis, we estimate that only 16%
(78.8 * 20.2) of work is of a quantitative and objective nature.

One additional issue to consider in the questions raised here is not
fully documented from our review, but is added in terms of
subjective observation; much of the quantitative research is aimed
at specific channels of technology and very specific content
domains. For example, empirical studies included measurements of attitudes
towards technology in particular disciplines; the
effects of computers on anxiety; the addition of computer-aided instruction
(CAI) to traditional delivery methods; measurements
of communications among students using E-mail. While studies such as
these have their place in the research arena, and
individually can be considered aspects of the learning process, they
add little when questions are raised regarding the
cost/benefits associated with the massive expenditures on educational
technology when compared with student achievement. In
summary we conclude that approximately only 16% of total research being
published is associated with quantitative
documentation of learning outcomes and achievement, which we deem the
effectiveness of the technologies being adopted.
Our observations suggest that approximately 5% of total research is
conducted using formal methods such as control groups
with comparative learning outcomes (i.e. experimental).
Conclusion
When we consider the broader issues of the learning effectiveness of
technology, we see a large discrepancy between the scale
on which the expenditures are being made and the level at which the
research is being conducted. To a large extent, the
expenditures and adoption of technology are discussed at a policy level
whereas the research being conducted is at an individual
variable level. Our point here is that the research is not of a sufficiently
high (complex) and formal level to support conclusions
being made by technology adopters when learning outcomes are considered.
What are the implications of this? The answer probably lies in the perspective
from which education is viewed, and possibly
what position is held regarding the future of education and the direction
in which education delivery should take. Perhaps the
first issues to be raised must the purpose and definition of education.
Whatever they may be, we believe that the level of student
achievement and learning outcomes are of central importance. Many argue,
already, that the quality of U.S. education received
at any level has already declined, not only with respect to historical
levels, but also with respect to other nations, worldwide.
Surely then, it is incumbent on the education system to establish that
future delivery methods provide some added value without
possibly contributing to any further decline.
Certainly many questions surround the quality and methodologies of current
education. The answers to these questions tend to
be in the form of intuitive expressions from individuals, and work
which supports those answers tends to be in qualitative form
with little formal research support. We emphasize here the distinction
of formal research directed at learning outcomes from
other types of assessment concerning technology adoption. Many individuals,
groups and institutions claim quantitative support
for adoption of various technologies. However, these tend to be in
the form of superficial assessments indicating little more than
satisfaction for the delivery channel used, and again provide little
input to the question of "technology effectiveness".
In response to these issues we maintain that a missing component is
the establishment of research agendas utilizing formal
experimental methodologies. We argue that we must be able to demonstrate
that quantifiable learning outcomes can be achieved
and sustained through technology adoption. This can only be established
through research methodologies. It is reasonable to
expect "educational technology delivery" models, with recognized variables
(e.g. delivery channels, content types, etc.) and
quantifiable dependents (learning outcomes).
With this lack of a formal and quantifiable approach to the introduction
of technology, few if any measures or guidelines exist
which help in distinguishing which types of technological delivery
channels are suitable and effective for the various contents
found at differing levels of education. If indeed, there is no formal
support for the various technologies, is it not valid to question
the expenditures of resources on the scale on which we are progressing?
Is it not also valid to question the motivation for these
expenditures if the motivation is coming from a source other than educational
learning outcomes? Should we compromise
outcomes (however defined) for the sake of other factors and if so,
do we have, as educators, some obligation to make this fact
apparent to all interested stakeholders (students, employers, parents,
teachers, etc.)?
The questions of technology's' place in education are not new. Apple (1991) has previously stated:
Whose idea of progress? Progress for what? And fundamentally,
who benefits? These questions may seem rather
weighty ones to be asking about schools and the
curricular and teaching practices that now go on in them or are
being proposed. Yet, we are in the midst of one
of those many educational bandwagons that governments,
industry, and others so like to ride. This wagon
is pulled in the direction of a technological workplace, and carries
with it a heavy load of computers. (Apple, 1991,
p. 59)
While Apple goes on to discuss the potential social impact resulting
from the adoption of technology, our aim is to question the
foundation on which these initial technology adoption decisions are
based. Our work raises questions regarding the quantifiable
support for the adoption of technology in educational delivery when
considered from a learning outcomes perspective. Our
preliminary data indicates that this support does not exist to the
extent that justifies our expenditures and adoption strategies.
Ultimately, we believe that technology must be appropriately combined
with content to provide the most cost effective
combinations for delivery. These combinations will be driven by a number
of different factors which themselves have various
combinations; but we can find little evidence that the cost/effectiveness
of combinations is being addressed in any formal and
acceptable research agenda.
References
Apple, M. W. (1991). The new technology: Is it part of the solution
or part of the problem in education. Computers in the
Schools, 8(1/2/3), 59- 81.
Dede, C. J. (1992). The future of multimedia: bridging to virtual worlds. Educational Technology, 32(5), 54-60.
Fulton, K. (1996). Moving from boxes and wires to 21st century teaching.
Technological Horizons in Education Journal,
23(11), 76- 82.
Hawkins, J. (1993). Technology and the organization of schooling. Communications of the ACM, 36(5), 30-34.
Jonassen, D. (1993). Conceptual frontiers in hypermedia environments
for learning. Journal of Educational Multimedia and
Hypermedia, 2(4), 331-335.
Rockman, S. (1993, March). Asking the right questions. The American School Board Journal, 29-31.
Dr. Rocco Paolucci is Associate Professor & Chair, Computer
Information Science Dept., Cabrini College, 610 King of Prussia Rd., Radnor,
PA., 19087. Voice: (610) 902-8332 . Fax: (610) 902-8309. E-mail: paolucci@cabrini.edu
Dr. Trevor H. Jones is Assistant Professor of Information Technology, School of Business and Administration, Duquesne University, Pittsburgh, PA., 15282. Voice: (412) 396-6243. Fax: (412) 396-4764. E-mail: jonest@duq3.cc.duq.edu